You cannot question your mark on an exam on 'academic grounds'. You can only make an appeal against a judgement if there was an 'extenuating circumstance' that affected your performance, or a possible 'administrative error'. The 'administrative error' route is flawed as the university makes no physical mark on the exam paper in order to prove that the mark in a master spreadsheet is in fact correctly assigned to you. Outcome - even in an exam where glaring administrative errors were made to the effect that some attending students were marked as 'absent', the university insists there is no error in your case. The external body "Office of the Independent Adjudicator" - claims the university has acted within its rules and regulations (even though those mean that it cannot prove the paper is yours) and that there is no basis for your appeal. The whole process only takes approximately ten months to resolve.